Peace of mind,
one tap at a time.
CareTick is the simple app that tracks care sessions in real time - giving families clarity, providers accountability, and everyone peace of mind.
Welcome to CareTick
Every NDIS participant deserves peace of mind – knowing their funding is protected, their care is transparent, and their dignity is never compromised.
CareTick puts participants, not providers, at the centre.
With a simple tap of a card or wristband linked to our app, care sessions are recorded in real time – clear, fair, and easy to track.
Families get instant updates.
Carers gain confidence.
Plan managers see accountability in action.
CareTick empowers participants with choice and control, supports care providers, and helps every dollar of funding go exactly where it should – one tick at a time.
Quick Start Guide
Get up and running in minutes. Follow our guide to connect your tracker, link your app, and start recording.
Download The App
The CareTick app is your care companion. Track shifts, view records, and stay connected – available on iOS and Android.
Purchase A Tracker
Choose your CareTick wristband or card and bring real-time tracking to life. Simple, secure, and designed to make every care hour count.
Complete Visibility
Manage your loved one's account as a primary carer, always knowing who's providing care and for how long.
Real-Time Alerts
Receive instant notifications when your support worker arrives and leaves, with accurate timestamps sent via push, SMS, or email. Stay informed with real-time shift updates and reports.
Simple NDIS Care Tracking
CareTick makes care tracking effortless with real-time session logs for participants, families, and providers. One tap to clock on, one tap to clock off — turning guesswork into clarity.
CareTick Devices
Pick the format that works for you. Wristband, card, or QR code and register in just seconds. Each device is exclusively yours, ensuring secure identification.
Professional Accuracy
Eliminate manual timesheets and billing disputes with CareTick’s automated logging — built for people, not paperwork. Keep participants informed, providers compliant, and families confident every care dollar counts.
Instant Reports
The CareTick App is the hub for both participants and providers. It securely logs each shift in real time, sends instant notifications, and creates easy-to-share reports.
Real-Time Alerts
Receive instant notifications when your support worker arrives and leaves, with accurate timestamps sent via push, SMS, or email. Stay informed with real-time shift updates and reports.
CareTick Devices
Pick the format that works for you. Wristband, card, or QR code and register in just seconds. Each device is exclusively yours, ensuring secure identification.
Professional Accuracy
Eliminate manual timesheets and billing disputes with CareTick’s automated logging — built for people, not paperwork. Keep participants informed, providers compliant, and families confident every care dollar counts.
Twin sisters and a
spark of inspiration.
On the Gold Coast, twin sisters Amanda and Katrina Bourne – both NDIS plan managers – were struck by an idea inspired by the wristband technology used to track competitors at surf life saving events. They’d seen how easily valuable care dollars could be misallocated or slip off the radar, and knew there had to be a better way.
Tracking care is as
easy as clocking on.
CareTick transforms NDIS care tracking with simple, wearable technology. A quick tap of a card or wristband logs every shift in real time, giving participants, carers, and care plan providers instant visibility, easy record-keeping, and complete peace of mind – one tick at a time.
Frequently Asked Questions
Got a question? We’ve got answers. Explore our FAQs to learn how CareTick works, who it’s for, and how it helps protect every care dollar.
What is CareTick?
CareTick is a simple app with companion devices – a card or wristband – that track NDIS care sessions in real time. It gives participants and carers visibility over shifts, while helping providers stay organised and compliant.
How does CareTick work?
Support workers tap their phone on the participant’s CareTick card or wristband to clock on and off. The app records each shift instantly, and families and/or plan managers can receive real-time notifications and reports.
Who can use CareTick?
CareTick is designed for everyone involved in NDIS care – participants, carers, care services providers, and plan managers. It’s easy to set up, intuitive to use, and free for sole traders and individual providers.
What are the benefits for care plan providers?
Providers save time on admin and gain accurate, automated records for invoicing and compliance. CareTick makes reporting easy, professional, and fully aligned with NDIS price guides (PAPL).
Is CareTick safe and private?
CareTick values privacy as much as transparency. Data is secure, never shared or sold, and only visible to approved participants, carers, and all providers of care services.
532 five star reviews on the App Store & Google Play
Enjoy using CareTick? Leave us a review!
Make every care hour count.
CareTick makes care simple and transparent. Track every shift with a single tap – bringing clarity, confidence, and peace of mind.
